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Shipping Policy

Returns

Thank you for shopping with us morehairorganics.com

Once an order has shipped, we do not accept returns or exchanges. All sales are final. We have decided all sales are final, to prevent the spread of Covid-19, this may change in the future. Thank you for shopping with More Hair Organics LLC.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@morehairorganics.com and send your item to: 6470 Rogers Road, Unit 157, Rolesville, North Carolina 27571.

 

Shipping

Our products are shipped within 7 to 10 Days using the following carriers. To return your product, you should mail your product to: 6470 Rogers Road Unit 157, Rolesville, North Carolina 27571. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.